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It has a responsive design for customer to contact you from any device.
There is a pro-active chat that you can enable at times which automatically starts chat with a customer after a few seconds.
It can be easily and instantly installed; a live chat button appears on the Word Press as the plugin is installed.
The web's biggest companies, and arguably the best products, are almost always free.
From Facebook to Google, Twitter and Instagram - free does not mean cheap.
Chat, Click Desk, and Casengo that offers free accounts but limit the number of monthly conversations which will not be included in the list below. Zopim The Zopim free plan is called Lite and is best suited for individuals as it only allows 1 agent, 1 concurrent chat and view chat history up to 14 days.
You can create shortcuts where typing a few characters can automatically turn into sentences, for example typing “HI” would become “Hi, how can we help you today?